(Yoola Cosmetics – ABB Import and Export Limited Company)

Website: https://yoolacosmetics.com/

As ABB Import and Export Limited Company (“Company”, “Yoola Cosmetics”), we consider the protection of our users’ personal data privacy and security as our top priority.

This Privacy Policy applies to all users who visit our website, create a membership, make purchases, or contact us in any way.

1. Data Controller Information

ABB Import and Export Limited Company

Address: Bahçeşehir 1. Kısım Mah., Vali Recep Yazıcıoğlu Cad.,

Bahçeşehir Konakları, Villa F3, No: 64V, Başakşehir – Istanbul

MERSIS No: 0001274759700001

Phone: +90 532 137 32 99

Email: info@yoolacosmetics.com

KEP: abbithalat@hs09.kep.tr

2. Collected Personal Data

In order to provide you with better services, the following categories of data may be processed:

2.1. Identity Information

  • First and last name
  • Date of birth (optional)

2.2. Contact Information

  • Phone number
  • Email address
  • Delivery and billing address

2.3. Customer Transaction Information

  • Order details
  • Cart contents
  • Product return/exchange requests

2.4. Payment Information

  • Card numbers are never stored by the Company
  • Transaction details transferred to the payment provider

2.5. Technical Information

  • IP address
  • Browser information
  • Cookie data
  • Session information

2.6. Marketing Data

  • Commercial communication consents
  • Survey and campaign participation records

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Execution of order processes
  • Management of delivery processes
  • Creation and management of user accounts
  • Execution of payment and invoicing processes
  • Customer service and request/complaint management
  • Fulfillment of legal obligations
  • Marketing, campaign, and informational activities (within the scope of explicit consent)
  • Website security and fraud risk analysis
  • Improvement of user experience through cookies

4. Legal Grounds for Processing Personal Data

Your data is processed based on the following legal grounds:

  • Establishment and performance of a contract
  • Legitimate interest
  • Explicit consent
  • Legal obligation
  • Protection of a legal right

5. Transfer of Personal Data

Your personal data may be transferred to the following parties:

5.1. Domestic Transfers

  • Cargo and logistics companies
  • Banks and payment institutions
  • Legally authorized public institutions
  • Business partners (logistics, IT, marketing, customer services)
  • Legal and financial consultancy firms

5.2. International Transfers

  • Cloud systems (AWS, Google, Microsoft, etc.)
  • Email service providers
  • Advertising and analytics tools (Google, Meta, etc.)

No transfer requiring explicit consent is carried out without your approval.

6. Use of Cookies

To improve visitor experience, the following cookies may be used:

  • Mandatory cookies
  • Performance cookies
  • Analytics cookies
  • Marketing cookies

For detailed information, please review our Cookie Policy page.

7. Retention Period of Personal Data

Your personal data is retained for:

  • Periods specified in relevant legislation
  • Periods required by the purpose of processing

Once these periods expire, data is deleted, anonymized, or destroyed.

8. Your Rights Under KVKK

Pursuant to Article 11 of Law No. 6698, you have the right to:

  • Learn whether your personal data is processed
  • Request information if it has been processed
  • Learn whether it is used in accordance with its purpose
  • Request correction of incorrect or incomplete data
  • Request deletion or destruction of your data
  • Request notification of these actions to third parties
  • Object to results arising against you due to analysis by automated systems

9. Application to Exercise Your Rights

You may submit your requests via the following channels:

KEP: abbithalat@hs09.kep.tr

Email: info@yoolacosmetics.com

Address: Bahçeşehir 1. Kısım Mah., Vali Recep Yazıcıoğlu Cad.,

Bahçeşehir Konakları, Villa F3, No: 64V, Başakşehir – Istanbul

Applications are responded to free of charge within a maximum of 30 days.

10. Security Measures

To protect your personal data, the Company implements all necessary technical and administrative measures, including:

  • SSL security technology
  • Authorization restrictions
  • Firewalls
  • Regular penetration tests
  • KVKK compliance processes
  • Access control policies

11. Policy Amendments

This Privacy Policy may be updated by the Company.

The most current version is always available on the website.

Users who continue to use the site are deemed to have accepted the updated policy.

12. Contact

For all questions and requests:

ABB Import and Export Limited Company (Yoola Cosmetics)

Phone: +90 532 137 32 99

Email: info@yoolacosmetics.com